Terms & Conditions
Last updated: October 16, 2026
1. Acceptance of Terms
Welcome to the Cortado IT website, operated by Cortado SH.P.K. By accessing or using cortadoit.com, you agree to these Terms & Conditions. If you do not agree, please refrain from using the website.
These terms govern your use of our website and its online features. Specific services provided to clients may be subject to separate agreements.
2. About Cortado IT
Cortado SH.P.K is an information technology solutions company providing digital services and solutions to businesses. Our website presents our company, services, activities, and career opportunities.
Information published on this website is for general informational purposes only and does not constitute a binding offer, a guarantee of specific results, or an agreement to provide services.
3. Intellectual Property
The content of this website, including text, logos, graphics, design, and other materials, belongs to Cortado SH.P.K or is used with appropriate authorization, unless otherwise stated.
You may not copy, reproduce, distribute, publish, or commercially use our materials without prior written permission from the relevant rights holder, except where permitted by applicable law.
Third-party names, logos, and trademarks remain the property of their respective owners.
4. Acceptable Use and Security
When using our website and contact forms, you agree not to:
- Submit information you know to be false or misleading, or falsely represent yourself as another person or organization.
- Submit unlawful, threatening, defamatory, or rights-infringing content.
- Attempt to gain unauthorized access to the website, systems, or data.
- Interfere with the operation or security of the website, including through malicious code, spam, or abusive automated activity.
In cases of abusive use or violations of these terms, we may take reasonable steps to protect our website, systems, and users in accordance with applicable law.
5. Contact Form
When contacting us through our website form, you should provide accurate information and avoid including unnecessary personal data or confidential information that is not required to handle your enquiry.
Information submitted through the form may be processed with the assistance of Resend, an email delivery service provider, so that your message can be delivered to us and we can respond.
Submitting an enquiry does not guarantee an offer, the conclusion of a contract, or the commencement of a business relationship.
6. Careers and Job Applications
Our website may publish vacancies and collaboration opportunities at Cortado IT. Information about positions, requirements, and application procedures may change according to the company's needs.
We may use Dover as a third-party recruitment service provider to publish and manage job openings or applications. When you apply through such a platform, your information may also be processed by the relevant provider in accordance with its role and applicable privacy policies.
Publishing a vacancy does not guarantee employment. Any employment relationship is subject to the relevant selection process and a separate agreement.
7. Third-Party Services and Links
We may use third-party services to operate our website and provide certain features. These may include Resend for delivering contact form messages, Dover for recruitment, and website hosting or infrastructure providers.
These providers may process information necessary to deliver their services. The processing of personal data is also addressed in our Privacy Policy and, where applicable, in the privacy documentation of the relevant providers.
Links to external websites are provided for convenience. We do not necessarily control the content, availability, or policies of external websites, and we recommend reviewing their terms before using them.
8. Website Availability
We aim to keep our website accessible and functioning reliably. However, we cannot guarantee uninterrupted operation or the complete absence of technical errors.
We may perform maintenance, updates, or functionality changes when necessary. Some parts of the website may temporarily become unavailable as a result.
9. Liability
We make reasonable efforts to ensure that information on this website is clear and up to date. However, information may be incomplete, change over time, or contain unintentional errors.
To the extent permitted by applicable law, Cortado SH.P.K is not liable for losses arising from reliance solely on general website information or from temporary website interruptions.
Nothing in these terms is intended to exclude or limit liability that cannot legally be excluded or limited.
10. Privacy and Personal Data
We take the protection of personal data seriously. Information about how we collect, use, retain, and share your data, as well as your relevant rights, is explained in our Privacy Policy.
When using our contact forms or applying for a job, please review the Privacy Policy to understand how your information may be processed.
11. Changes to These Terms
We may update these Terms & Conditions when our website, services, or legal requirements change. The updated version will be published on this page with the relevant revision date.
We recommend reviewing these terms periodically. Changes take effect upon publication unless stated otherwise or unless applicable law requires a different notification procedure.
12. Governing Law
These Terms & Conditions are interpreted in accordance with the laws of the Republic of Kosovo, without prejudice to mandatory legal provisions that may apply in particular circumstances.
Any dispute relating to the use of the website will be handled under applicable law by the competent authorities or courts, subject to the applicable jurisdiction rules.
13. Contact
If you have questions about these Terms & Conditions, you can contact us through the contact form on our website: cortadoit.com.