Privacy Policy
Last updated: October 16, 2026
Introduction
Cortado IT respects your privacy and is committed to handling personal data carefully and transparently. This policy explains what information we may collect when you visit our website or contact us, how we use it, and how you can contact us about privacy matters.
Information We Collect
The information we may receive depends on how you interact with our website.
- Contact information: your name, email address, phone number, company name, and other information you provide through the contact form.
- Message content: the information and documents you choose to send through the form, where that functionality is available.
- Technical information: technical information that may be processed by our hosting infrastructure or security systems while the website operates.
Please avoid submitting sensitive personal information through the contact form unless it is necessary and has been specifically requested.
How We Use Your Information
We use personal information only for purposes related to operating our website and communicating with you.
- Responding to enquiries: to review and respond to messages you send us.
- Business communication: to discuss services, projects, or collaborations you enquire about.
- Security and operation: to protect the website and investigate technical issues when necessary.
We do not sell your personal data. We do not use cookies for advertising or tracking you across websites.
Legal Basis for Processing
Where applicable data protection law requires a legal basis, we rely on the basis appropriate to the specific purpose of processing.
- Your request: to take steps before entering into an agreement or to respond to a service enquiry.
- Legitimate interests: to protect website security, prevent misuse, and manage ordinary business communications where permitted by law.
- Legal obligations: where applicable law requires information to be retained or disclosed.
Data Retention
We retain personal information only for as long as necessary to respond to your enquiry, manage the relevant business relationship, protect legitimate business interests, or comply with legal obligations.
Retention periods depend on the type of information and the purpose for which it is processed. When information is no longer needed, we delete or anonymise it where appropriate and possible.
Third-Party Services
We may use external service providers to operate certain website features. These providers may process information as part of delivering their services.
- Resend: is used to send messages submitted through our contact form. Information included in a message may be processed by Resend to provide this service.
- Dover: is used to manage recruitment and publish or manage job openings. If you apply for a position through the Dover platform, personal information you submit, such as contact details, your CV, and application information, may be processed through the platform, depending on the features used and Dover's privacy policy.
- Hosting and infrastructure: relevant providers may process technical information necessary to operate, secure, and maintain the website.
External providers may process information under their own terms and policies and any applicable agreements with Cortado IT. We use services that are necessary for the features we have enabled.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration.
No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
Your Rights
Depending on the data protection laws applicable to you, you may have the right to:
- request access to your personal data;
- request correction of inaccurate information;
- request deletion or restriction of processing where legal conditions are met;
- object to certain types of processing in specific circumstances;
- lodge a complaint with the competent data protection authority.
To submit a privacy-related request, use the contact form on our website. We may request reasonable information to verify your identity before taking action.
Updates to This Policy
We may update this policy when our services, data processing practices, or legal requirements change.
The current version will be published on this page. We recommend reviewing it periodically.
Privacy Contact
If you have questions or wish to exercise your rights regarding personal data, contact Cortado IT through the contact form on our website.
Please indicate that your message concerns privacy or personal data protection so that we can direct your request to the appropriate person.